Frequently Asked Questions (FAQ)
Welcome to YC Turbo’s FAQ Section
Here you’ll find answers to some of the most common questions about our turbochargers, replacement parts, custom services, and shipping policies. We’re committed to providing technical clarity and professional support for every customer — whether you’re a performance enthusiast, workshop, or distributor.
🔧 Turbocharger Products
Q1: What types of turbochargers does YC Turbo offer?
A: We supply a wide range of turbochargers including performance turbos, OEM replacements, and custom racing models. Popular series include G-Series, GTX, GTW, and GBC, covering different airflow, horsepower, and application needs.
Q2: Are your turbochargers new or remanufactured?
A: All of our turbochargers are 100% brand new, built with high-precision components and tested for balance, pressure, and durability. We do not sell reman or used turbos.
Q3: Do you provide CHRA / turbo core assemblies?
A: Yes. We provide complete CHRA (Cartridge or Turbo Core) units for many turbo models. These are balanced, ready-to-install, and ideal for quick turbo rebuilds.
🧩 Turbo Components & Spare Parts
Q4: Can I buy turbo parts individually (e.g., compressor wheel, actuator)?
A: Absolutely. We offer all core turbo components individually, including compressor wheels, turbine housings, bearing housings, billet actuators, nozzle rings, sensor kits, and more.
Q5: Are your turbo components universal or model-specific?
A: Some parts are universal fit (e.g., flanges, gaskets), while others are model-specific. If you’re unsure, feel free to contact us with your turbo model or dimensions — we’ll match the correct parts for you.
Q6: Do you offer billet upgrades or custom wheel designs?
A: Yes. We support billet wheel upgrades, custom trim sizing, and performance-tuned designs based on customer requirements. Customization is available for both compressor and turbine sides.
🛠️ Installation & Compatibility
Q7: How do I know if a turbo or part is compatible with my vehicle?
A: Please provide your vehicle model, engine code, or original turbo part number. Our technical team will verify compatibility before you order.
Q8: Do you offer installation instructions or technical support?
A: Yes. For most products, we provide basic installation guidance or data sheets. You can also contact our support team for one-on-one technical consultation.
🚚 Shipping, Lead Time & Warranty
Q9: Do you ship internationally?
A: Yes, we ship worldwide via DHL, FedEx, TNT, and sea freight. Shipping costs and time vary by destination — you can request a quote before placing an order.
Q10: How long is the lead time for turbochargers and components?
A: Most standard models are available in stock and ship within 3-5 working days. Customized or special-order items may take 7-15 days depending on complexity.
Q11: What warranty do you offer?
A: We offer a 12-month limited warranty on all new turbochargers and CHRAs against manufacturing defects. Warranty does not cover damage caused by improper installation or oil starvation.
🛒 Ordering & Support
Q12: Can I order samples before bulk purchase?
A: Yes. We welcome sample orders so customers can verify quality and performance before scaling. Discounts may apply for bulk orders.
Q13: Do you have a minimum order quantity (MOQ)?
A: For most parts, no MOQ is required. For OEM/custom projects, we may request a minimum depending on complexity or tooling costs.
Q14: How can I get technical help or speak with your team?
A: You can reach us directly via the Contact Us page or email us at info@yichuanparts.com. Our team typically replies within 24 hours on business days.